Welcome to contact us!
Customer Service
If you require more information about our products, or have any questions about your order, please contact our customer service team. Our professionals will assist you as soon as possible.
Email: eddiechou@tiandianconnector.com
Phone: +86 19106377800
Address: Room 1001, Floor 10, Building F, Dezhou Tianqu New District Cross-border E-commerce Industrial Park, No. 1251, Chongde Fifth Avenue, Yuanqiao Town, Tianqu New District, Dezhou City, Shandong Province
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FAQ
How to buy our products
We have a professional warehousing system. You can contact our email to send the items you need to purchase.
About delivery methods
We accept door-to-door pickup by our customers' freight forwarders, usually we use DHL and FedEx
I need a harness with different cable sizes, can you sort that out?
Yes dear, click "Contact Supplier" and send us the details, we can customize it for you.
About after-sales
We promise to reissue or return any quality issues after receiving feedback from the quality inspection department.
Can we get samples first?
Yes, samples are acceptable, you only need to pay the shipping cost.
What about the sample cost?
We charge samples according to the product, but most samples are free. You only need to charge the shipping fee.
If I order in bulk, can I get a discounted price?
Of course, we can give you some discounts and we guarantee your quality will be the same as our samples
What are the payment options?
We accept TT remittance